Privacy Policy
Last updated 24 September 2026.
Who we are
D20 (d20.lt) is operated by MB Ddvidešimt, a company registered in Lithuania (Reg. No. 307570358, VAT LT100019623115), address Parko g. 7, Alovės k. — the data controller for anything described here.
What we collect, and why
- Account details — name, delivery address, phone number, email, and username, collected when you register. Used to run your account, fulfil orders, and pay out consignment sales. Your password is never stored as plain text — only a one-way hash of it.
- Order & transaction history — what you've bought, sold, or consigned, store credit balance and adjustments, and shipping details for each order. Kept as the actual record of the transaction (and for our own accounting/tax obligations).
- Payment information — for instant store-credit top-ups, your payment itself is handled entirely by our payment provider, Paysera; we receive confirmation that a payment succeeded and its amount, never your card or bank login details. For bank transfers, we see the transfer arrive in our own business bank account, same as any other bank transfer.
- Content you add — your collection/wishlist entries, marketplace listings, messages to other members, and anything else you type into the site.
- Basic technical logs — our hosting provider keeps standard server access logs (like IP address and request time) briefly, for security and troubleshooting — not something we personally review or use for tracking.
- Anonymous site traffic — which pages get visited and which site (if any) sent you here, so we know what's popular and whether anyone's finding us. Logged against a random id our own site generates and keeps in your browser's local storage, not against your account, name, or IP address — we can't tell who a visit was from, only that some browser visited. Never shared with a third-party analytics or advertising service; it stays on our own server.
- Cart contents — what's currently in your shopping cart is also kept on our server, not just your browser, against that same random id (and your account, if you're logged in) — this lets us see how many carts are active and roughly what they're worth. It isn't reserved stock and doesn't hold anything for you; it's cleared the moment your cart is, whether that's from checking out or emptying it yourself.
We don't use cookies, and we don't run any third-party analytics or advertising trackers on the site. Your login session, shopping cart, and the anonymous id above are kept in your browser's local storage, not a cookie — they only ever leave your device to reach our own server, for the reasons described above (fulfilling a request you made, or the anonymous page-visit/cart-contents logging described above).
Who we share it with
We don't sell your data. It's shared only with the services that actually need it to do their job:
- Paysera — processes instant store-credit top-ups.
- LP Express / Lietuvos Paštas — deliver your order, so they receive your delivery details (name, phone, and either a parcel-machine choice or a postal address).
- Our email provider — sends order confirmations and password-reset emails on our behalf.
Other marketplace members only ever see what you've chosen to make public (your username, and anything you've set to public on your profile) — never your phone number, address, or full name, unless you're actively completing a trade with them.
How long we keep it
For as long as your account exists, plus however long we're legally required to keep transaction/invoice records for tax purposes afterward. You can delete your account at any time from your account settings — this removes your personal profile data; records we're legally required to retain (like issued invoices) are kept as required by law, no longer tied to an active account of yours.
Your rights
Under GDPR, you can ask us to: give you a copy of your data, correct anything inaccurate, delete it (subject to what we're legally required to keep), restrict or object to certain processing, or receive your data in a portable format. Contact us below to exercise any of these. If you're not satisfied with our response, you can also complain to Lithuania's data protection authority, the State Data Protection Inspectorate.
Changes
We may update this policy as the site changes — the "last updated" date above will move when we do.
Contact
Email: info@d20.lt
Phone: +370 684 64774
This page is a plain-language summary, not a substitute for legal advice. See also our Terms of Service.